Last week, United Airlines once again demonstrated its toxic “cattle” culture by bumping a woman from her first class seat to give it to Representative Sheila Jackson, aka “the meanest member of congress.” Not only did United give away this poor woman’s seat, but they also lied and told her they “lost” her ticket.
Representative Jackson once said “I am a queen, and I demand to be treated like a queen.” Well, she certainly was that day. Sadly, the paying passenger who lost her seat was treated like “cattle.”